Introduction
This Privacy Policy outlines how AUTODIGI CO., LTD. collects, uses, and protects the personal information of users who access and use our Plus Platform applications including the chat management platform (Plus Connect), CRM (Plus CRM), and ads management platform (Plus Adtech). By using our platform, you consent to the practices described in this policy.
Data Collection
We may collect the following types of personal information:
- Account Information: Name, email address, and password.
- Usage Data: Information about your interactions with our software, including chat history, message content, usage patterns, CRM activity, and ad interactions.
- Device Information: Information about the device you use to access our software, such as your IP address, device type, operating system, and browser information.
- Customer Data: If you use our CRM features, we may collect information about your customers, such as their names, contact information, and interactions with your business.
- Ad Data: If you use our ads management platform, we may collect information about your ad campaigns, ad performance, and user interactions with your ads.
Data Usage
We use collected data to:
- Provide and maintain our chat management, CRM, and ads management services.
- Improve the functionality and user experience of our software.
- Analyze usage patterns and trends to provide a dashboard in our platforms.
- Personalize your experience within our software, such as remembering the frequently used filter or pin setting.
Data Sharing
We may share your personal information with:
- Service Providers: Third-party companies that provide services on our behalf, such as delivery address to courier service to provide delivery service for your business or other features in our platform.
- Legal Authorities: Law enforcement agencies or regulatory bodies as required by law.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention or Deletion
We store your personal information for a period of time that is consistent with our business purposes. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When the data retention period expires for a given type of data, we will delete or destroy it. You may request for your data to be deleted by contact to our DPO as in the contact information section.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your interactions with our platform. You can manage your cookie preferences through your browser settings.
Changes to the Policy
We may update this Privacy Policy from time to time. However, we reserve the right to change our privacy policy without prior notice.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or our Data Protection Officer: DPO ( [email protected], [email protected] )
